- Drive in-store sales and customer education across the full Meta spatial computing lineup, including Ray-Ban Meta smart glasses and the Meta Quest VR headset family, through live product demonstrations and consultative selling.
- Provide tier-1 and tier-2 technical support spanning hardware setup, controller pairing, mobile app integration, Meta account configuration, firmware updates, connectivity troubleshooting, and immersive content onboarding.
- Translate complex AR, VR, and mixed-reality concepts into clear, accessible explanations for non-technical customers, drawing on a background in technical documentation and content development.
- Surface recurring customer pain points and product feedback across both AR and VR product lines to inform onboarding improvements and reduce support friction.
Christian Smith
Python developer & AR/VR specialist at Meta. Building, communicating, and supporting developers.
Technical specialist and Python developer combining hands-on AR/XR product experience at Meta, Google IT Support certification, and a portfolio of seven shipped projects: five professional desktop applications plus two production AI systems on the Claude API. Bachelor of Science in Game Programming with a proven track record of bridging complex technical concepts and end-user understanding through documentation, training content, and live customer engagement. Targeting Developer Advocate, Solutions Engineer, and AI Solutions Architect roles where building, communicating, and supporting developers all matter.
- Built and managed end-to-end retail operations for a regulated startup from launch, owning IT systems, point-of-sale infrastructure, compliance, security, and staff development.
- Designed and maintained physical and digital security systems, including access control, surveillance, and risk management frameworks.
- Oversaw regulatory compliance across local, state, and federal regulations, including licensing and age verification protocols.
- Led staff training and performance management while delivering hands-on technical and customer-facing support.
- Completed intensive Google IT Support training covering Google Workspace, Google Cloud Platform, Android OS, network fundamentals, and incident management.
- Documented and analyzed technical issues using structured troubleshooting frameworks, reinforcing foundational systems administration and customer-facing support skills.
- Content Developer: Produced technical educational content — written guides, scripts, audio, and video walkthroughs — to help enterprise users adopt productivity tools. Direct precedent for Developer Advocate content work.
- Managed Help Desk Agent: Delivered tier-1 and tier-2 technical support across Microsoft 365 and Google Workspace, resolving tickets with measurable client satisfaction.
- Productivity Consultant: Analyzed client workflows, designed change management plans, and led cross-functional initiatives to drive measurable productivity improvements.
- Supervised facility operations and a team of attendants while completing a BS in Game Programming and Development.
Two production AI systems on the Claude API, plus the RNVizion toolkit: five professional PyQt6 desktop applications, each with full CLI support, multi-theme UI, cross-platform CI, and comprehensive test coverage.
- Ask the Corpus — Live retrieval-augmented (RAG) assistant answering questions over my published writing: sentence-transformers embeddings + ChromaDB vector search, grounded through Claude with source citations, plus rate limiting and per-call cost guardrails. Gradio UI, deployed live on Hugging Face Spaces.
- MCP Publishing Agent — FastMCP server exposing four tools, orchestrated by a Claude agent loop to automate a content-publishing workflow; built and tested in GitHub Codespaces.
- RNV Text Transformer — 11 transformation modes, 9+ file formats, regex builder, folder watching, full CLI. 786 tests, ~76% coverage, CI on Linux + Windows.
- RNV Color Palette Manager — Professional palette management with 16+ export formats, 7 mixing algorithms, and WCAG accessibility tools.
- RNV Color Picker — Screen color extraction with magnifier, WCAG contrast checker, and color harmony generation.
- RNV Icon Builder — Multi-resolution ICO creation from PNG, SVG, and ICO sources with platform-specific exports for Android, iOS, and favicons.
- RNV Color Mixer — Real-world paint mixing simulation using Kubelka-Munk theory in a digital palette.
- Google IT Support Professional Certificate
- Google: System Administration & IT Infrastructure Services
- Google: IT Security — Defense Against the Digital Dark Arts
- Google: Operating Systems and You — Becoming a Power User
- Google: Technical Support Fundamentals
- Google: The Bits and Bytes of Computer Networking
- Google: Connect and Protect — Networks and Network Security
- Google: Foundations of Cybersecurity
- Google: Play It Safe — Manage Security Risks
- IBM: Artificial Intelligence Fundamentals
- Minors: Information Technology, Graphic Design